The following will give you an idea of the things that
we have to do during the course of a claim, and the things that we ask you to
do. There will of course be any number of additional steps to be taken
depending on the type of claim you have.
For Us To Do
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For You To Do
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Send Letter of Claim to Defendant or
their insurers. |
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Fill in questionnaires giving details
of accident, injuries and expenses. |
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Correspond with the insurers or those
representing the person you are claiming against and try to secure
admission of liability. |
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Fill in a medical authority form.
This will authorise us to request copies of your medical records. |
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Prepare list of expenses and losses
and send to insurers. |
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Keep a diary of symptoms |
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Obtain copies of your GP and other
medical records. (The medical expert we instruct will need to see
these so as to be fully informed about your medical history). |
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Keep us informed of expenses and
losses as they arise and send us documentary evidence |
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Obtain interim payment from insurers
if liability is not disputed. |
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Undergo any medical treatment as
advised by your GP or other medical practitioner. |
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Arrange for you to be examined by
independent medical expert (normally a GP or consultant selected by us). |
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Keep us informed about the progress of
treatment. |
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Advise you on the value of your claim
based on medical report. |
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Attend examination by a medical
expert. |
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Negotiate a settlement with insurers
and obtain cheque for your compensation. |
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Sign Court documents if claim cannot
be settled amicably. |
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Issue Court proceedings if necessary. |
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